Our diversified supply chain ensures quality—from material sourcing to bedside care
We closely monitor supply chain operations at every step of the product journey, end-to-end watchfulness that makes it possible for us to achieve high fill rates and deliver quality products, reliably and efficiently.
Our sourcing strategies drive supply chain reliability and resiliency
As the world’s largest privately held manufacturer and distributor, our investments in infrastructure, people and technology build a global supply chain that serves you now and into the future. Watching global trends and anticipating obstacles, we can pivot strategically so you get what you need day to day—reliably. That way, when unexpected crises arise, you have the resiliency to buffer the impact. You’re prepared no matter what happens—material shortages, transit delays, climate change, even pandemics.
Ethical and sustainable sourcing
We source products from socially responsible factories worldwide, holding suppliers to a rigorous Code of Conduct. We also embed environmentally sustainable principles into product and program design.
Supply chain diversification
Diversified in 20+ countries and with more US manufacturing facilities than any other med/surg distributor, our vast, integrated infrastructure makes and moves products seamlessly.
Quality management
Our quality performance—a 99.98% defect-free rate—is the result of a system powered by 1,800+ quality control specialists.
Partner agreements
We work closely with global manufacturers and distributors who uphold the same high standards we do for quality, integrity, efficiency and cost.
Follow the journey of a mask
Experience the supply chain life cycle of just one of our thousands of products.
Reducing risks to secure supply chain stability and defuse volatility
From inbound freight to building on-demand inventory reserves, we anticipate and develop strategies to neutralize disruptions. Whatever it takes to remove obstacles and move product, we’re prepared.
Diversifying supply streams
Our global network of material and manufacturing partners ensures product quality and availability.
Alternating ports and shipping early
When conditions change, we restrategize—and ship early to counter container scarcity and other variables.
Autosubstitutions and backorders
Our deep portfolio and partnerships enable transparent autosubs that prevent operational disruptions.
Holding safety stock inventory
Our vast warehouse space and inventory stockpiles mitigate the impact of demand spikes, so you’re always ready to serve.
What we’re doing to make supply chain run better
How we do it, by the numbers
fill rate
manufacturing sites in North America
quality engineers and inspectors worldwide
investment in infrastructure since 2018
