Engaging Patients

This one-day seminar covers three core sections:

• Comprehensive, evidence-based approach that very purposefully develops informed, engaged patients
• Strategic tools that transform patient interactions and may lead to better care and patient outcomes
• The neurophysiology behind patient attitudes and readiness, and how to leverage this knowledge for optimal engagement

Attendees will:

• Learn a comprehensive, evidence-based approach for improving communication and relationship-building skills of healthcare professionals across the spectrum of care
• Develop skills that positively impact patient behaviors and increase patient engagement with an eye towards improving care, outcomes, and patient experiences
• Learn how and when to apply different communication styles to patient interactions for optimal engagement
• Become aware of communication traps that reduce patient engagement and may negatively impact outcomes
• Understand the neurophysiology behind positive, active patient engagement and how to leverage it
• Learn how to integrate strategic patient engagement tools into all patient interactions

• Clinical leaders and teams across all disciplines
• Quality leaders and teams
• Patient Experience teams
• Care Management teams
• All patient-facing and family-facing staff will benefit significantly

This is a highly professional, interactive seminar involving small group breakouts, case studies and expert feedback.

Spots are limited. Interested attendees are asked to reserve their spot early and save the date on their calendar.